Shipping Policy

Last updated: November 4, 2026

Processing Time

Orders are normally processed within 1–3 business days after payment confirmation. Weekends and public holidays are not normally counted as processing days.

Processing may take longer during holidays, promotions, periods of high demand, address verification, or circumstances outside our reasonable control.

Shipping Destinations and Charges

Available shipping destinations, methods, and charges are displayed at checkout. We cannot ship to a destination that is unavailable during checkout.

Estimated Delivery

Estimated delivery times are displayed at checkout when available. Delivery time begins after order processing and is an estimate rather than a guarantee.

Customs procedures, carrier disruption, severe weather, public holidays, and other circumstances outside our control may cause delays.

Tracking

When tracking is available, tracking details will be sent after shipment. Tracking information may take several business days to update.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address. Contact us immediately if an address needs correction.

We cannot guarantee that an address can be changed after shipment. Customers may be responsible for additional costs resulting from an incorrect or incomplete address.

Customs and Import Charges

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. Unless stated otherwise at checkout, these charges are the customer’s responsibility.

Lost or Damaged Packages

Contact us if a shipment has not moved for an extended period or arrives damaged.

If tracking shows delivery but the package cannot be located, first check the delivery area, household members, neighbors, and the shipping carrier. We will provide reasonable assistance with an investigation.

Contact: kolodziejaszemp300@gmail.com